Monogram led the development of a unified and engaging intranet hub, replacing their outdated HTML-based HomeNet system with a newly designed SharePoint platform. The goal was to create a central, user-friendly space that streamlined employee access to information and strengthened internal connections.
BC Housing offers a diverse range of subsidized housing options throughout British Columbia, supporting over 121,000 households and collaborating with the provincial ministry and more than 800 housing providers. BC Housing engaged Monogram to design a new SharePoint intranet hub, replacing their outdated system with a central, user-friendly platform that streamlines employee access to information and strengthens internal connections.
Monogram partnered with BC Housing’s Communications and Executive teams to deliver a research-driven, employee-focused process:
Conducted focus group meetings with every department to audit, reorganize, and update content
Led UX research and intranet design for the first project stage, with governance framework recommendations
Developed a launch strategy with surveys, key messaging, leadership briefings, and internal communications collateral
Designed a comprehensive employee engagement plan to support adoption and sustainability
The collaboration delivered a modern, intuitive intranet that met BC Housing’s vision for a central employee hub:
Achieved high staff engagement through an inclusive, collaborative process
Seamlessly transitioned all departments to the new platform over 18 months
Earned national recognition with Gold for Best Internal Communications Campaign and Bronze for Best New Product or Service at the CPRS National Excellence Awards
District of Kitimat set out to unify their brand communication materials (posters, notices, bulletins, digital screens) across their Corporate brand and their Leisure Services brand — and called in Monogram to make it happen, all while preserving their Corporate identity and Leisure Services identity.
With accessibility at the forefront of municipal priorities, the City of Terrace needed a 2023 report that was as thorough as it was thoughtful. They approached Monogram to conduct in-depth research, distill complex content into clear insights, and bring it all together in a creative, purpose-built layout designed to make the City of Terrace’s 2023 Accessibility Report both informative and engaging.
After partnering with Monogram on their staff operations plan, PIBC placed their trust in Monogram again to facilitate a two-day Board Planning Session in Vancouver, BC, charting the course for the organization’s next strategic cycle.
Seeking actionable steps to amplify their community impact, NDIT turned to Monogram to develop a new strategic plan — one built to sharpen how they invest in economic growth, diversification, and job creation across central and northern BC.
Clear priorities start with the right conversations. Monogram helped the RDFFG turn research, collaboration and regional needs into an actionable strategic roadmap.
Planning for the future starts with understanding your community. Monogram guided PGPL through a collaborative strategic planning process to create a flexible five-year roadmap for the years ahead.
