City of Quesnel

Community Engagement & Consultation
Quesnel, BC

Monogram partnered with the City of Quesnel to strengthen community engagement through clear, accessible communications. The collaboration continued with consultation support for new accessory dwelling unit designs focused on improving housing affordability.

The Ask

Home to 10,000 residents and another 13,000 in the surrounding area, Quesnel offers affordable housing, short commutes, and accessible amenities that make it a thriving northern community. The City engaged Monogram to increase awareness and participation in community engagement for major strategic initiatives, later re-hiring us to support consultation on new accessory dwelling unit (ADU) designs.

The City of Quesnel needed to build stronger connections with residents through improved communication channels and more accessible consultation opportunities. Their goal was to encourage meaningful feedback on long-term projects, including ready-to-use ADU designs that would expand local affordable housing options.

The Approach

We began with a comprehensive engagement audit and strategy:

  • Conducted a full review of communication channels and industry best practices

  • Launched the City’s new digital engagement platform, Let’s Connect Quesnel, powered by Bang the Table

  • Promoted the platform through an integrated campaign with digital ads, radio, video, and a launch event

The Results

Our work provided Quesnel with a sustainable foundation for long-term engagement:

  • A modern engagement platform adopted by the City for future consultations

  • Increased public participation and dialogue on affordable housing solutions

  • A trusted What We Heard Report that shaped final ADU design decisions

  • Expanded awareness of ready-to-use ADU designs through targeted outreach and campaign collateral

Services Provided

Community Engagement & Consultation

Sector Served

Government

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